Returns & Exchanges

You’re most welcome to return for exchange or refund up to 30 days from purchase. Returned items must be unused and unworn items, in perfect condition including the packaging.

Shipping is not refundable on returns. Postage both ways will be at the buyers expense.

Sorry we can’t accept change of mind returns where the item has been used.

FAULTY OR DAMAGED ITEMS

Very occasionally a product may develop a manufacturers fault or arrive damaged. We will do everything we can to resolve this situation to your satisfaction, and often give you options to ensure you get the best outcome for you.

We will happily meet our obligations under the Consumer Guarantees Act if our products have been wrongly described, develop a fault or are not fit for the purpose described.

Please contact us with details of the fault including a photo if possible. Often this means we can send out your replacement before you return the faulty item, which means the problem is solved faster.

August Boutique reserves the right to obtain a copy of the receipt for proof of purchase.